
Waterstone partners with Tembo Health to deliver virtual healthcare—convenient, comforting, and always there when you need it. Through our partnership with Tembo Health, you have access to board-certified specialists 24/7—without leaving your apartment.
About Tembo Health
Tembo Health is a leader in virtual care for seniors. Whether it’s a sudden illness or a check-in with a nurse, expert care is just a call away.
Tembo Health looks to enhance accessibility to quality healthcare for both independent and assisted living residents whenever they need it, while providing seamless coordination with the community wellness team and primary care clinicians.
How Does It Work?
If something doesn’t feel quite right—whether it’s a late-night fall, a lingering cough, or just a sense that something’s off—you can quickly connect with a Tembo Health physician through a secure video call. This lets you receive timely care without leaving the community.
About Tembo Health
Tembo Health is a leader in virtual care for seniors. Whether it’s a sudden illness or a check-in with a nurse, expert care is just a call away.
Tembo Health looks to enhance accessibility to quality healthcare for both independent and assisted living residents whenever they need it, while providing seamless coordination with the community wellness team and primary care clinicians.
How Does It Work?
If something doesn’t feel quite right—whether it’s a late-night fall, a lingering cough, or just a sense that something’s off—you can quickly connect with a Tembo Health physician through a secure video call. This lets you receive timely care without leaving the community.

Tembo Health Provides:
- Coordination with your family, community team members, and primary care physicians.
- 24/7 urgent care via telemedicine.
- Easy access to board-certified, emergency-trained physicians.
- Support for you whenever you need it from the comfort of your apartment.
- Opportunities for families to join virtual appointments if needed.

Benefits for Residents
Our partnership with Tembo Health offers three key benefits:
1. Faster access to expert care when you need it
2. Avoid unnecessary visits to the hospital emergency room
3. Care delivered within the comfort of your home
Having access to Tembo Health services within the community reduces stress and provides reassurance for our residents; they know that virtual help is available if needed. It’s another way Waterstone supports your well-being.
Tembo Health in Action
These case studies outline the impact of Tembo Health in our communities:
Quick Diagnosis, Prompt Care
"During move-in, a new assisted living resident noticed their hand had become swollen and painful. Without a local primary care provider and unable to visit urgent care, the wellness team contacted Tembo Health. A virtual consult led to a diagnosis of suspected cellulitis, and a prescription was sent to the pharmacy immediately. The medication arrived and was administered within the hour. Symptoms improved within 24 hours, and both the resident and family were relieved by the prompt care."
Best Possible Outcome
"On a Sunday, an independent living resident mentioned cold symptoms to the concierge, who helped initiate a Tembo Health visit. The resident was guided to a private space for a virtual assessment, where a physician diagnosed bronchitis. A prescription for antibiotics and an inhaler was sent and delivered within hours. The physician also updated the resident’s son directly. The resident avoided an ER or PCP visit, receiving effective weekend care with ease."
Ongoing Health Support
With Tembo Health telemedicine services, Waterstone residents receive much more than just emergency care.
Welcome Care Visits
Start with a virtual personalized check-up from a Tembo physician. This proactive visit helps you stay on top of your health as your Tembo Health physician creates a plan tailored just for you.
Health Coaching
Receive guidance and encouragement from a dedicated nurse who tracks your progress. With this ongoing support, you have a great foundation to stay as healthy as possible.
Contact Us
We’re here to answer your questions and show you how Tembo Health fits into life at Waterstone. Reach out to a member of our team for more information.